Job vacancies

Job vacancies

at Medical Detection Dogs

Finance Manager

LOCATION: Great Horwood, Milton Keynes

SALARY BAND: FTE £36,000 – £39,000 dependent on qualifications and experience paid pro rata

JOB TYPE: Part time 3 days per week

The Job

We work to tight budgets and first-class financial controls are essential so that we can demonstrate to our volunteers and funders that we are delivering our charitable objectives in an efficient and cost-effective way.  As a growing charity we are looking for someone who can help us plan strategically while supporting the fundraising team and working with the operational departments to help manage budgets and put in place suitable financial controls for each project.

This is an exciting time to be joining Medical Detection Dogs and the Finance Manager will play a key part in ensuring our future has solid foundations.   We are looking for someone technically proficient who is also a good communicator and able to support and develop the small finance team.

Reports to: Chief Operating Officer

Direct Reports: Deputy Finance Manager

Finance Manager – full job description

Overall Responsibilities:

  • Day to day accounting and financial management
  • To ensure the charity meets required financial management and reporting standards and relevant legislation (VAT, PAYE, Charity Commission, Companies House)
  • To oversee the annual audit process, prepare financial reports and management information on a timely basis for the Senior Management Team and the Board

Specific Responsibilities

Financial Strategy

  • Provide sound financial advice to the Trustees, CEO, COO and members of the senior management team
  • Manage the charity’s budgeting and financial planning processes ensuring systems are in place to monitor performance at all levels of the charity
  • Ensure financial policies and procedures are up to date and appropriate for the demands of a growing organisation
  • Ensure appropriate risk management techniques and financial controls are embedded throughout the charity
  • Contribute to the strategic development of the Charity
  • Manage data and report on Key Performance Indicators in the organisation

Financial Management

  • Take the lead on preparation of annual budgets and cash flow forecasts
  • Ensure the efficient maintenance of the financial records of the charity
  • Produce timely, accurate and relevant monthly management accounts information for the charity, including commentary on significant areas and variances from budgets
  • Assist with the financial aspects of project proposals and develop funding models as needed
  • Prepare analysis of financial information as required
  • Ensure Gift Aid Claims are submitted
  • Provide financial information to the fundraising team for the completion of applications and reports to funders
  • Maintain records for restricted funds
  • Prepare Statutory financial reporting schedules for audit, in line with SORP regulations
  • Oversee VAT, tax and Gift Aid processing

Any other task agreed with the line manager and any other ad hoc duties or tasks that are required to ensure the successful running of the charity.

Person Specification

The successful candidate will be ACCA, ACA or CIMA qualified with at least 3 years’ relevant experience at a senior level and at least 1 years’ experience of managing others and setting and monitoring objectives.  Of course, anyone joining the team must be comfortable working near dogs.

You should also be able to demonstrate the following skills and attributes:

SKILLS & EXPERIENCE

ESSENTIAL

  • Sound knowledge of charity accounting requirements, relevant legislation and Charity Statement of Recommended Practice
  • Proven experience of developing and implementing new systems
  • Development and use of spreadsheet financial planning models
  • Ability to develop and manage robust financial management processes
  • Ability to prepare and oversee budgets
    Able to generate and communicate management accounts and financial reports
  • Knowledge of Gift Aid, UK Tax and HMRC requirements
  • Experience in Donor reporting
  • Confident in use of CRM
  • Excellent IT skills and proficient in the use of MS Office applications, in particular Excel and Quickbooks

DESIRABLE

  • Experience of supporting a charity/business through a period of growth
  • Payroll preparation and reconciliation
  • Experience of managing complex projects with multiple sources of income

PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS

  • Self-motivated and able to use own initiative
  • Good team working skills and able to build good working relationships with people at all levels
  • Ability to work under pressure and manage priorities to ensure deadlines are met
  • Excellent organisational, written and verbal communication skills

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

  1. We treat each other with respect and courtesy
  2. We act professionally at all times
  3. We accept responsibility for our own performance and behaviour
  4. We are honest and open in our dealings with each other
  5. We are inclusive and open minded
  6. We provide a safe space for challenging opinion, behaviour and decisions
  7. We give credit when and to whom it is due
  8. We support one another in achieving our goals

And of course, we advocate for Medical Detection Dogs whenever we get the chance and we pride ourselves on our role as ambassadors.

Finally, the successful candidate will also be expected to:

  • Hold a full UK Driving Licence
  • Provide proof of identity and eligibility to work in the UK.
  • Undertake a Disclosure and Barring Service (DBS) check

TO APPLY

Please send your CV with a covering letter (no longer than one A4 side) stating how your skills and experience match the requirements of the role to: hr@medicaldetectiondogs.org.uk

Closing date: 14th March 2019

Regional Volunteer & Fundraising Coordinators + Regional Coordinator Supervisor (4 positions available)

LOCATION:

Home based – we are looking to fill 4 positions spread geographically across the UK, with a presence in each of North East, North West, The Midlands and South West.

One of the 4 roles will have supervisory responsibility for the other Regional Volunteer & Fundraising Coordinators and will report to, and work closely with, the national Volunteer Coordinator.  Applicants should indicate if they are interested in the Regional Coordinator Supervisor role.

SALARY BAND: £20,000 – £26,000 Dependent on experience and role applied for

JOB TYPE: 12 month contract initially, with expectation of renewal

HOURS: Full-Time with some evenings and weekends (Time Off in lieu given)

The Job

We are a small charity that punches above its weight.  We receive no statutory funding and rely on the generosity of our many volunteers and supporters who raise awareness of our work and much needed funds. 

The main purpose of this role will be to build and develop local volunteer groups in your region with the aim of increasing both awareness of the charity’s life-saving work and local fundraising.

Your role will be to support, develop and enthuse volunteers and fundraising groups to increase our supporter base and ensure fundraising activity is as effective as possible to achieve maximum income in your region.

We are looking for someone committed, passionate and full of ideas about how to engage with the many different communities and groups who support our work, and to reach new audiences so that our supporter network continues to grow to meet our ambitions.

Reports to: Regional Coordinator Supervisor who reports to the national Volunteer Coordinator

Full job description

RESPONSIBILITIES:

  • Develop our community engagement to increase awareness of the charity, the number of volunteers and income in your region
  • Embed a volunteer led fundraising approach in your region to increase volunteer support and net income
  • Ensure that the volunteering needs of the region are analysed, understood and met through engagement with colleagues
  • Regularly review and refine the strategy for meeting that need

Recrutiment, Retention and Engagement of Volunteers

  • Engage with established volunteer support groups as well as local communities, groups, societies and businesses in the region building new relationships and strengthening existing ones to raise awareness of MDD with the objective of increasing the number of active volunteers and growing our supporter base
  • Create and promote a range of suitable volunteering opportunities to include volunteers from all walks of life
  • Work with corporate supporters in the region to encourage employee supported volunteering
  • Ensure that all MDD volunteers in the region are properly supported and managed so that they find fulfillment in their role and the needs of the charity are met
  • Provide opportunities for volunteers in the region to give feedback and follow up as required
  • Deliver induction and training to volunteers in the region
  • Work with colleagues across the charity to ensure that volunteers have the resources they need to complete their role

Income Generation and Events

  • Manage the relationship with established volunteer support groups in the region, giving them advice and guidance on community fundraising activities and events including the preparation of information that will inspire them to raise awareness and increase fundraising in line with targets
  • Monitor and evaluate community events to ensure our limited resources are used to the best effect and that income is maximised
  • Work with the Marketing Manager to use local media, the charity website and social media to promote community events and acknowledge specific fundraising achievements
  • Provide a consistently high level of support, advice and encouragement to groups and individuals who want to raise funds in aid of MDD
  • Assist the Fundraising Manager to maximise income from corporate charity of the year partnerships, supporting them in the local community

Marketing

  • Maximise the sale of merchandise products through community events, ensuring that merchandise and promotional material is distributed to volunteers and accounted for
  • Collection pots – work with the regional groups to manage all national supermarket and shopping centre collection pot records including ensuring all licenses are organised (if applicable) and ensure that the collection pots are distributed and collected as necessary
  • Update the Harlequin CRM database as required to ensure all information on our supporters and their activities on our behalf is as accurate and up to date as possible.

Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity

Person Specification

ESSENTIAL

  • Experience in a similar role with a national charity where you have a proven track record of raising funds
  • Experience of recruiting and managing volunteers
  • For the Supervisor position experience of managing a team, ideally one which is geographically spread and of setting and monitoring objectives

DESIRABLE

  • Familiarity with social media
  • Experience of giving presentations
  • Familiarity with CRM Systems

SKILLS

  • Strong interpersonal skills and the ability to deal with a diverse range of people
  • Excellent communication skills, both written and oral
  • Confident presentation skills
  • The ability to deal with information in a confident manner and respond with sensitivity
  • Good organisational skills and the ability to prioritise and manage a variety of tasks
  • Good IT skills across a range of MS Office applications

PERSONAL ATTRIBUTES

  • Inspiring, with a creative streak that helps you to bring ideas and motivate people
  • A positive attitude and ability to use initiative and work effectively and efficiently without supervision
  • Attention to detail
  • Interested and passionate about the work of the charity
  • Prepared to work longer days, evenings and weekends on occasion
  • Comfortable working in vicinity of dogs

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

  1. We treat each other with respect and courtesy
  2. We act professionally at all times
  3. We accept responsibility for our own performance and behaviour
  4. We are honest and open in our dealings with each other
  5. We are inclusive and open minded
  6. We provide a safe space for challenging opinion, behaviour and decisions
  7. We give credit when and to whom it is due
  8. We support one another in achieving our goals

And of course, we advocate for Medical Detection Dogs whenever we get the chance and we pride ourselves on our role as ambassadors.

ADDITIONAL INFORMATION

The successful candidate will also be expected to:

  • Hold a full UK Driving Licence
  • Provide proof of identity and eligibility to work in the UK.
  • Undertake a Disclosure and Barring Service (DBS) check
  • Work some evenings and weekends for which time off in lieu will be given
  • Initial training and induction will be carried out at Great Horwood.  Accommodation and travelling expenses will be paid

TO APPLY

It is anticipated that initial interviews will be via video link and if successful a further interview will be held at Great Horwood w/c 18 March 2019.

Please send your CV with covering letter to hr@medicaldetectiondogs.org.uk

CLOSING DATE 8 MARCH 2019

Early application is advised as we reserve the right to end the process early subject to the number of applications received.

ASSISTANCE DOG INSTRUCTOR – SCOTLAND BASED

LOCATION: To be based in the Central Belt of Edinburgh/Glasgow/Perth

SALARY BAND: £20,000 – £25,000 PA FTE

HOURS: 20 hours (with the potential of gradually increasing hours over time)

ASSISTANCE DOG INSTRUCTOR – SCOTLAND BASED – full job description

Job Purpose:

  • To co-ordinate, deliver and develop the project activity in Scotland, with a gradual increase in the number of Scottish based Medical Alert Assistance Dog partnerships and maintain good working communications and relations with Head Office in Great Horwood
  • To instruct, guide and support new clients in managing and handling a Medical Alert Assistance Dog effectively, via pre- training, placement training and aftercare visits, in the Scottish region and Northern England region
  • To interview and assess potential Scottish applicants for a Medical Alert Assistance Dog
  • Attend functions and fundraising events and talks in the Scottish region to raise the charity’s profile
  • To travel to the Head Office in Great Horwood as and when necessary
  • To liaise with the Client and Partnership Co-ordinator and Client Support Officer as and when necessary with regards to relevant applicants and partnerships
  • Work in partnership with the Volunteer Coordinator to manage the Scotland Facebook social media platform. To expand social media presence, sourcing and sharing newsworthy information from supporters, volunteers and local events

Personal Attributes:

  • Excellent interpersonal and communication skills and high level of preparation, organisational and co-ordination skills
  • Strong and clear teaching and instructing skills
  • High level of self – motivation and planning
  • Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
  • Happy to travel alone within the UK to visit any clients as necessary
  • Happy to be on call at all times for partnerships as and when required
  • Happy to stay away from home and stay in local hotel when the client’s location is too far from the Centre to travel back
  • Happy to travel to the Head Office and stay locally for training and development purposes as and when required
  • Once full training has been completed at the charity’s head office in Great Horwood,  to scent train advanced dogs in training in preparation to being placed with a client
  • Happy and able to have Medical Alert Assistance Dogs in training to reside in their home
  • Good team worker, but equally able to work alone
  • Positive, empathetic and calm attitude
  • Able to embrace a constantly evolving organisation
  • Flexible and approachable

Experience Required:

Essential

  • Previous experience of teaching and instructing within an Assistance Dog environment
  • Pass a DBS (CRB) check due to regular contact with children
  • Evidence of dog handling skills that are in line with the organisation’s methods and techniques
  • Sound dog training knowledge
  • Previous experience of socialising and training puppies on assistance dog socialising programmes
  • Understanding of building awareness of developing charity in a new area in relation to recruitment of volunteers and fundraisers
  • Confident and experienced in public speaking
  • IT literacy and report writing skills
  • Experience of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point
  • Full UK driving licence

Beneficial

  • Knowledge of debilitating medical conditions and understanding of how they can impact people, both physically and psychologically, particularly when they are unstable and fluctuating
  • Knowledge of Assistance Dog UK client interview and selection procedures
  • Knowledge of dog and human psychology
  • Health and safety implications of dog and client handling
  • Previous knowledge and understanding of odour detection training

Key responsibilities and accountabilities:

  • To instruct, guide and support new clients in managing and handling a Medical Alert Assistance Dog effectively, via pre-training, placement training and aftercare visits. This will involve working with the parents as Team Leader and child as Client and working with adult clients
  • To support partnerships in successfully reaching an accreditation standard and in maintaining this standard throughout the life of the partnership
  • To ensure all partnerships are in line with the ADUK regulations with regards to behaviour, obedience and welfare and branding
    To provide clients with appropriate aftercare services at regular intervals in their own homes in the form of annual visits, support visits or at refresher workshops run at the Centre to agreed standards.  This will include continual re-assessment of the dynamics of family and dog, formulating and training on appropriate solutions, as well as offering additional dog training advice
  • Assess the individuals preferred learning style and amending as relevant to aid a client
  • When requested, to interview and assess Scottish applicants in line with the agreed procedure, decide their suitability and make appropriate recommendations to the Assistance Dog Programme Manager
  • To support and advise clients in transferring the odour training from pot training to real life alerting with the client
  • In collaboration with the Client and Partnership Team, to monitor the correct and false alerting percentages of allocated partnerships and advising where necessary until the correct alerting levels are achieved
  • To complete comprehensive reports and paperwork for any time spent with applicants or partnerships. Maintain accurate records by providing verbal and written information with agreed timescales about clients, dogs, applicants and apprentices as appropriate
  • To work alongside allocated partnerships with the aim of the partnership reaching an accredited standard and feeding back to the Client and Partnership Co-ordinator if there are any concerns that the accreditation cannot be achieved
  • Where required, to have advanced dogs in training in your home, this may be for scent training for a period of 6 – 8 weeks depending on the number of tasks required by the dog
  • To maintain the ongoing public access training with any advanced dog in scent training that has been allocated to them
  • To provide support to the Charity’s public relations and fundraising functions as required, specifically in Scotland
  • To liaise with and provide support for Volunteers who may operate as part of the aftercare programme provided by the charity
  • To support the Volunteer Co-ordinator in expanding social media presence, sourcing and sharing newsworthy information from supporters, volunteers and local events
  • Due to the nature of the role, flexible working hours may be required in some instances to facilitate the effective delivery of the work e.g. working during the school holidays with school age clients
  • Any other duties or tasks that are required to ensure successful running of the Medical Alert Assistance Dog Department and the charity as a whole

TO APPLY

Please send your CV with covering letter (no longer than one A4 sheet) detailing how your knowledge, skills and experience meet the requirements of the role to Helen Care – Client and Partnership Co-ordinator: helen.care@medicaldetectiondogs.org.uk

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